PRIVACY POLICY

📜 Terms and Conditions
Last Updated: 25/11/2025

Welcome to Kholooj Line. By using our website and purchasing our products, you agree to the following terms and conditions:

1- Products

We offer a variety of abayas,  women's modest fashion items, and accessories.
All images and specifications on the website are for display purposes only, and colors or details may vary slightly due to lighting or screen settings.

2- Orders and Payment

• All information you provide during the ordering process must be accurate and complete.

• We accept the payment methods available and displayed during checkout.

• We reserve the right to refuse or cancel orders in certain cases, such as low stock or inaccurate information.

3- Delivery

• We deliver within Kuwait and the Gulf countries only.

• Delivery time is determined based on your address and the selected shipping method.

• We strive to ensure timely delivery, but delays may occur due to factors beyond our control.

4- Intellectual Property

All website content, including images, designs, logos, and text, is the property of Kholooj Line and may not be used, copied, or republished without prior written consent.

5- Modifications

We reserve the right to modify these terms and conditions at any time. Updates will be posted on this page once applied.

🔒 Privacy Policy

Your privacy is important to us at Kholooj Line, and we are committed to protecting your personal data:

1- Information We Collect

We collect the information you provide while using the website, such as:
Name, phone number, and delivery address.
We may also collect technical information such as your IP address and device type.

2- How We Use Your Information

We use your data to:
• Process and ship your orders
• Improve our services and your shopping experience
• Send order updates or promotional offers (with your consent)

3- Data Protection

We are committed to safeguarding your information using appropriate security measures.
We do not share your personal data with third parties except when necessary for operations such as shipping or payment processing.

4- Cookies

Our website uses cookies to enhance your browsing experience.

5- User Rights

You have the right to:
• Access your data
• Modify it
• Request its deletion
At any time by contacting us.

🔄 Exchange and Return Policy

At Kholooj Line, we prioritize your satisfaction. Therefore, you may request an exchange or return within 14 days from the date of receiving your order in the following cases:
• If the product arrives damaged or defective.
• If you receive a product different from what you ordered.

Conditions:

• The product must be unused.

• Must be in its original packaging.

• You must contact us within the 14-day period and provide a clear photo of the product along with the order number.

📞 Contact Us
For inquiries or feedback, please contact us at:
📱 96555156207